I use the app for hamilton cab almost everytime i need a cab and i have never had any issuses but just recently i used it to got to st joes in hamilton and home and it charged me 20 buck for a ride that was 7.50 and then i used the app again to go to general hospital and it took 20 bucks again when the fare is only 9.90 i called the first time and they fixed it and now im waiting foe them to fix it. It happened on friday. Now i have now money to get to my surgery on wednesday comming up.
I dont recommend Hamilton cab services to anyone, today was the first and last me or my family.
The driver never sets foot out of is vehicle and leaves my 8 month pregnant wife to do all the lifting and not even open the trunk, she had to do it from the outside,them goes 22 km of course to present me a bill of 63$.
I called for a trans cab. 10 minutes later and no cab so I called back to inquire about the wait. I was told they dont give time estimates for trans cabs. Called back 35 minutes afte that and spoke to a supervisor. He investigated and found the transcab driver assigned to get me CHOSE ON PURPOSE TO NOT PICK ME UP, assuming that a different car would do it. These people do not deserve to be in business.
I used the app to book a car for an airport drop off at 4:30 am for my disabled mother. At about 4:32 I thought I would call and check that it was on the way, as I had not received a text confirmation. The dispatcher said they had my order (from 24 hours earlier), but that there were no cars and they had to find a car. A cab FINALLY arrived at 4:50. When I asked the dispatcher if a car would have come if I hadnt called, she couldnt answer. My mother barely made her flight.
Dont bother calling in advance to order a cab... they still show up late.
Your forced to pay BEFORE even getting to your destination?!?
Dirty cabs, poor service.
